The quality of leadership in organisations accounts for between 20-45% of differences in company results
Clearly leadership matters!
Research shows that leadership development boosts morale and improves retention
Research also shows that investing in leadership development improves bottom line results
Leadership development is the single most important program of any army - Leiutenant General Frederic J Brown
Contact us today to discuss your leadership development needs!

Fact or Fiction

Most conflict is caused by miscommunication?

A review of available research shows that this statement is false.

The majority of unproductive conflict is due to:

  • Structural issues
  • Personal differences

Structural issues can be resolved through crafting overarching performance goals, expanding available resources, job redesign, transfers or changing formal structures and reporting relationships.

Personal differences are best addressed with all staff before conflict sets in, through diversity training that explores  the real and valued differences that exist between people with different personalities, values and motivational needs.