JULY 2008
|
|
|
| |
|
Welcome to the July edition of Peak Potential where we explain how to effectively manage conflict and uncover the productive role conflict can play within an organisation. |
 |
| ARTICLES |
| |
| The 3rd Option for Managing Conflict |
|
Conflict exists in every workplace. With the many demands on a leader’s time it is easy to find reasons to simply ignore the seemingly trivial problems of others. However, interpersonal conflict that is left unmanaged takes people’s time and energy away from their core work, and continues to fester raising its head whenever the opportunity presents itself. The next easiest approach, forced compromise seldom works ... the answer is the 3rd option. |
| Read the full article |
|
|
4 Ways to Stimulate Productive Conflict |
Not all conflict is bad. Both a small degree of conflict about how work should get done, and low-moderate degrees of conflict when discussing what work should be done (eg team performance goals) are both associated with higher levels of group performance. And while most leaders tend to be conflict avoiders – not wanting to hear the negatives from staff, such complacency is becoming increasingly less tolerable in a globally competitive world. Here are 4 ways to stimulate productive conflict: |
| Read the full article |
|
| |
 |
| BOOK REVIEW |
| Capitalizing on Conflict by Kirk Blackard & James Gibson |
In Capitalizing Conflict you get the combined wisdom of an experienced conflict mediator and a lawyer, neatly packaged into a user-friendly and easy to read book. The authors begin by sharing why conflict in the workplace is simply an unavoidable reality before sharing practical ways that you can minimize the occurrences of unproductive conflict and effectively manage them when they do arise. |
| Read the full review | | |
| | |
 |
|
 |
|
|
Hard Conversations |
|
Improve your ability to use strategic encouragement, skilful feedback, behaviour calling and coaching moments to shape the behaviour of your staff.
|
| Brisbane 24 July |
| 2 Days Left to Register |
|
| |
|
|
|
| Melbourne 29 July NOW FULL |
|
|
|
|
|
|
| |
|
|
IN-HOUSE PROGRAM OPTIONS AVAILABLE CONFLICT MANAGEMENT |
|
|
|
| |
|
|
|
Contact Us |
| |
|
|
| |
|
|
| |
| | |
 |
|
|
| |
| |
 |
 | |