Can you recall days that just had one interruption after another? Executives and managers spend a great deal of time just talking to others around them. In fact, research shows that at the General Manager level, leaders typically spend 70-90% of their day in largely unplanned conversations.
If sometimes it seems that with all the ‘people’ interruptions there are not enough hours in the day to get your work done, you are not alone. You deserve a medal for just getting through the day. Yet, as leaders, people are part of our work. Indeed, people are the work of leaders because leadership is all about getting results through your impact on others. You can learn to transform those ‘people’ interruptions into opportunities to shape your staff for the better.
Conversations are the vehicle through which truly effective leaders shape the attitudes, behaviours and performance of those around them. When you think about how you got into the situation you are in today - the good and the bad – the reality is you got there one conversation at time. The staff around you do what they do because of the hard conversations you have had or failed to have with them.
Sometimes hard conversations involve correction and confrontation, yet they also include encouragement, feedback and coaching. Whatever form they take, hard conversations are always based on honesty.
As Australia’s only educational organisation exclusively focused on leadership, we provide a trustworthy source of practical guidance to executives and managers seeking to enhance their leadership impact.
We can help you harness the power of hard conversations and increase the positive influence you have on those around you. Are there conversations you need to have at the moment? Would you like to know how to hold these conversations with dignity and poise?
Join other like-minded leaders and register for our:
Hard Conversations program
Townsville 22 July
$499 ex GST
Why not get a few colleagues and come along together.
